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Cancellation & Refund Policies


RSU5 Community Programs reserves the right to cancel or consolidate any program that doesn't meet minimum participant registration numbers. If a class or activity is cancelled we will do so at least five (5) business days before the scheduled start date. Early registration helps assure activities won't be cancelled. If a course is cancelled, registrants will be refunded or credited 100% of the class fee. Online registration convenience fees are non-refundable. Accounts will be credited for all refunds under $10. When a check is requested for a larger refund, allow up to three weeks for the refund to process. Credit and debit card refunds will be processed immediately if the original transaction was paid with a card. We cannot process cash refunds.

Regular Programs/Classes
  • 100% refund (minus $5 processing fee) – registrant withdraws 3 or more business days before first program date.
  • 50% refund (minus $5 processing fee) – registrant withdraws prior to or on the first program date.
  • No refund – registrant withdraws fewer than 3 days before a one-class program.
  • After the end of the first class no refund will be given.
  • Online convenience fees are non-refundable.
  • In the event of an extended illness or injury, a prorated refund may be issued after the start of a program. We must receive written notification along with a physician’s note excusing the participant from participating. All documentation must be received before the last session of the program.
  • Please note that for programs including contracted services, such as trips, refunds will not be issued.
Summer Camps
  • A $50 per camper non-refundable and non-transferable deposit is required for each week of camp in order to guarantee participation. If a camp reaches capacity prior to payment of the deposit, the registrant will be placed on a waiting list.
  • Balance of camp fee must be paid at least 5 business days prior to the start of camp in order to guarantee attendance (for example, balance must be paid by the Monday prior to the start of a Monday camp).
  • If there is a waiting list, registrants may remain on the waiting list if the full balance is not paid as requested.  
  • Campers may not attend camp until full balance is paid and all paperwork is completed (see Summer Camp Handbook).
  • Payment plans are available for families in need.  A payment plan agreement must be signed at the office at least two weeks prior to the beginning of a camp.
  • Freeport Community Services offers summer camp scholarships for Freeport & Pownal residents.
  • 100% refund (minus non-refundable deposit or fees) – registrant withdraws 5 or more business days before first camp date.  
  • 50% refund (minus non-refundable deposit or fees) – registrant withdraws prior to or on the first camp date.
  • After the end of the first day of camp no refund will be given.
  • Online convenience fees are non-refundable.
  • In the event of an extended illness or injury, a prorated refund may be issued after the start of a camp. We must receive written notification along with a physician’s note excusing the participant from participating. All documentation must be received before the last session of the camp.